Internal clients cannot use Internet Explorer to access FTP sites

SYMPTOMS
When you use Microsoft Internet Explorer to try to access a File Transfer Protocol (FTP) site, you may receive the following error message:
Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access to the folder.

Details:
The operation timed out.
CAUSE
This issue may occur if the following conditions exist:
1 : You try to access the FTP site from behind a Microsoft Proxy Server or Internet Security and Acceleration (ISA) Server 2000 firewall.
2 : Folder view for FTP sites is enabled in Internet Explorer.
When you turn on folder view for FTP sites, the Internet Explorer client bypasses the Web Proxy and tries to send FTP connection requests directly to the Internet. This operation is unsuccessful.
RESOLUTION
To resolve this issue, turn off folder view for FTP sites in Internet Explorer:
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the Advanced tab, click to clear the Enable folder view for FTP sites check box, click Apply, and then click OK.

Was this answer helpful?

 Print this Article

Also Read

CDOSYS Sample Email Code

<% Dim ObjSendMail Dim iConf Dim Flds   Set ObjSendMail =...

Perl

PROBLEM: When you use a Common Gateway Interface (CGI) application with Microsoft Internet...

Creating application/virtual Directory in HELM

By default all \wwwroot folders are already configured as application directories. This allows...

I have created an FTP user and was able to login but user can't see the home directory in FTP window. Also the user could not transfer files over. What may be the reason?

Cause: New FTP users can not FTP to the Website unless they provide the website name as Remote...

Adding new domain in HELM [ Resellers Only ]

[1] Login to HELM [ Using your reseller login information ] [2] Click on Users [3] Click on Add...

Powered by WHMCompleteSolution