How can I change my hosting account password ?

If you want to change your web hosting account's password and you know your current login details, you can do so from within the HELM.

Login to the HELM and click on Password. Your new password will need to satisfy the requirements of a secure password. It must contain both letters and numbers.

Next time you log into the HELM, you will need to re-enter your username and the new password.

If you have forgotten your current HELM details submit a support ticket requesting we reset your hosting access details. Be sure to include your hosted domain name in the request.

Was this answer helpful?

 Print this Article

Also Read

MS Access DSN Connection Example

<% set rs=Server.CreateObject("ADODB.Recordset") db="DSN=MyDSN;UID=;PWD=;" SQL = "SELECT *...

HELM Navigation

i : Login to HELM using your information ii : Click on [ Domains ] iii : Now click on the row...

Modifying an Email Account

Follow these steps to modify your email account : [1] Login to HELM using following information...

Adding new domain in HELM [ Resellers Only ]

[1] Login to HELM [ Using your reseller login information ] [2] Click on Users [3] Click on Add...

I have created an FTP user and was able to login but user can't see the home directory in FTP window. Also the user could not transfer files over. What may be the reason?

Cause: New FTP users can not FTP to the Website unless they provide the website name as Remote...

Powered by WHMCompleteSolution