Unknown Host / Can't get hostaddress

This problem is caused when your computer cannot turn the domain name into an address that it can understand. There are several reasons for this.

If you are trying to ftp or publish, the problem may be getting the case sensitive username and password slightly wrong or copying in picking up a space.

It may also be due to the 24-48 hours it takes for a new domain name to be propagated on the Internet DNS. Until this is done and your and other ISPs have updated their DNS tables, you will not be able to find the site as they will not know where to direct your request

The most common cause is that the wrong FTP host address/name is being used. In order to keep things simple we have made this just your domain name. So for example if your domain name is www.youredomain.com then this is the host address that you must use to FTP to. If you use ftp.yourdomain.com instead of www.yourdomain.com then you will get this error message.

If you are using the correct host address and you still get this error message then the problem could be that your ISP is not getting the correct machine address when you ask it to. The way to check this is to go to the dos prompt and type:
ping www.yourdomain.com
If this returns an 'Unknown Host' error then you will need to contact you ISP or system administrator. If it does not return an error but pings the website then you will need to contact the support department including the entire error message and all the settings that you are using.

Was this answer helpful?

 Print this Article

Also Read

Junk Mails in Hotmail & Yahoo

Due to current virus mails, many of the mail address have been used in those mails even the...

I get a IISPassword error HTTP ERROR 500 when I try to view my site.

The reason you are seeing this is generally because you have a .htaccess file in your directory....

I have created an FTP user and was able to login but user can't see the home directory in FTP window. Also the user could not transfer files over. What may be the reason?

Cause: New FTP users can not FTP to the Website unless they provide the website name as Remote...

Cache

While our web servers are updated immediately, when you go to view your new web pages you may...

"550 5.7.1 ... we do not relay" Error

To be able to send (relay) mail over our network (without getting a "550 5.7.1 ... we do not...

Powered by WHMCompleteSolution