Time Out Errors

A time out error is when one of the servers that is establishing the connection to your mail server breaks the connection because it has not heard anything from you in a preset length of time. This can either be the Easyspace email server or your ISP.

The email servers have a time out period of 5 minutes.

ISPs can have periods shorter than this.

The usual cause of this is either/or a large amount of email (or very large email) and a poor connection.

If someone sends you a very large email it will take as long to get it as it would from a web site. The typical email attachment of a MPEG movie clip can be as big as 4 or 5 MB. Some ISPs have a time limit such that if you do not make any requests to load a web page they will time out the connection in a shorter period than it takes to down load the file.

Similarly, a very large amount of email will cause the same problem.

A way around this problem is to access the email account when the internet is faster such as late in the evening.

If there is a very slow connection to the internet it may block the connection altogether and the email server will time the connection out before the mail software gives up trying.

Was this answer helpful?

 Print this Article

Also Read

Authorisation Error - cannot connect to server

This error message will be generated when the email server does not recognise the format of the...

Rejected Messages

When there is an issue with an email account, the sender may receive a "Recipient address...

Email Error Messages

There are a number of resources for identifying what email error messages mean....

I get a IISPassword error HTTP ERROR 500 when I try to view my site.

The reason you are seeing this is generally because you have a .htaccess file in your directory....

Junk Mails in Hotmail & Yahoo

Due to current virus mails, many of the mail address have been used in those mails even the...

Powered by WHMCompleteSolution